Read what others have to say about the new book:

“Mike Georgen has created a practical, thorough, scholarly, and thoughtful crisis intervention primer. It is a basic course between two covers and well worth having.”

Mike Webster
Ed.D., Registered Psychologist
Centurion Consulting Services
Denman Island, B.C. Canada

“This field guide will provide crisis negotiators with practical guidance on a wide range of matters relating to critical incidents. From initial response through resolution, Mike Goergen has put together the essential elements required for a successful negotiation outcome. Based on the FBI Crisis Negotiation Unit training program, this guide will be of great assistance to negotiation teams nationwide.”

Gary Noesner
Chief (retired), Crisis Negotiation Unit
Critical Incident Response Group
FBI Academy, Quantico, Virginia

Click HERE for ordering information.